Privacy policy

1. Who processes the data

The owner and operator of personal data is the seller named under “Seller details” (the Provider). This policy follows the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”.

2. What we collect

Account data: email address, password as an irreversible hash (the password itself is not stored), sign-up date, and the date and version of the documents you accepted.

Subscription data: plan, validity period, status and the subscription number at the payment provider. Card details are processed by the payment provider; the Provider does not receive them.

Technical data: IP address, time and address of requests in server logs.

Prices, budgets and quotes you enter for calculations are not stored on the server: they are used only to answer the request. Form values may be kept in your browser so you don't have to retype them.

3. Why

To create your account and let you sign in, open the tools of your plan, take payments, send service emails about your account (such as password resets), answer your requests, protect the Service from abuse and comply with the law.

We do not sell data, do not share it for advertising, and use no third-party analytics or ad trackers.

4. Legal basis

Data is processed with your consent, which you give by checking the box when signing up, and to perform the agreement (the public offer).

5. Where and for how long

Data is stored on a server located in the Republic of Kazakhstan.

Account data is kept while the account exists. After the account is deleted, it is erased within 30 days, except payment records the law requires to keep longer. Server logs are kept for a limited time and rotated.

6. Who receives it

The payment provider — as needed to process payments. The hosting provider — as storage, with no right to use the data. The email delivery service — your email address and the text of a service email (such as a password reset link), only to deliver it. Government authorities — only upon a request based on law.

7. Cookies

The website uses only essential cookies: your chosen language and your sign-in session. There are no advertising or analytics cookies, so no separate consent is required.

8. Protection

Connections to the website are encrypted (HTTPS), passwords are stored only as hashes, and server access is restricted.

9. Your rights

You can find out what data about you is stored, correct it, withdraw consent and ask for your account to be deleted. Write to the email listed under “Seller details” from the address your account is registered with. We reply within 10 business days.

Withdrawing consent means deleting the account: without an email address the Service cannot recognise you.

10. Changes

A new version is published on this page with its date. We announce significant changes on the website in advance.